- Bedroom
- Living Room
- Kitchen, Dining & Bar
- Shelving & Storage
- Garden Furniture
- Garden Accessories
- Office Furniture
- Bathroom
- Hallway & Storage
- Children's Furniture
FAQs
ORDER
How can I track my order?
As soon as we start processing your order, youโll receive an email with an order tracking link. With this link you can track the status of your order in real time.
Havenโt received the email? Please check if the e-mail is in your spam folder.
Will I be able to exchange my item(s) if I change my mind?
We offer the possibility to return free of charge in most cases, almost all products sold within 30 days of receipt. Please check out returns policy for further information.
Which payment options do you offer?
We currently accept the following payment methods online:
Debit & Credit Cards as well as PayPal.
Can I change my order?
Please ensure to contact us before 23:59 IST on the day of your order, if you wish to make any changes to your order.
Do you offer discounts?
Yes, we regularly run sales promotions/competitions. Please follow us on social media and subscribe to our mailing list to be in the loop.
Your prices have changed; can I apply for a refund?
Since weโre an online business, our prices change as a result of market situation/trends, stock and demand from customers. Thatโs why unfortunately, we canโt avoid this from happening and we canโt offer you a refund when this happens. See Suave Home Terms and Conditions for further info.
DELIVERY
How much is delivery?
Delivery cost for the whole of Ireland is โฌ9.99 for all orders under โฌ150 and FREE for orders over โฌ150.
How long will my order take to be delivered?
Goods can take between 2 & 7 working days to receive depending on your location, demand and size of the product.
Can I collect my order instead of getting it delivered?
Unfortunately we do not offer collections. At the moment we solely operate as an online retailer, however we do plan to offer product viewings/order collections in the future.
Do you deliver on the weekends?
Yes, we currently deliver on weekends, as well as weekdays.
PRODUCTS
Will I receive a warranty for my item(s)?
Our products come with a 2 year manufacturer warranty.
The product arrived damaged, what do I do?
In the rare instance that your item has arrived damaged, you can contact us at hello@suavehome.ie and we can help you with your request. If you’re able to share the detailed pictures as well, we can help you as fast as possible.
The product arrived with missing parts, how can I get a spare part?
If your order has arrived and it’s missing parts, please email us at hello@suavehome.ie and we can help solve your issue.